When renting a car from Eurodollar the price includes: Collision Damage Waiver (CDW) NO EXCESS, Third Party Insurance (TPI), Theft Protection (TP), Fire Protection (FP), 24h Break Down Assist, Unlimited Mileage (UM), VAT and all Local Taxes.
Upon arrival the driver must hold an ID card or passport, also a valid driving license issued at least 12 months before the rental. National driving licenses issued in the EU, UK, SWITZERLAND, ISRAEL are accepted. For all other cases an INTERNATIONAL DRIVING LICENSE is required.
We deliver the car with at least ¼ fuel in tank. The renter must return the car at the same level. Please note that we do not refund for extra fuel left in tank.
This means you pay locally for a full tank and bring the car back empty or as empty as possible since there are no refunds.
This means that the car is delivered to the renter with at least ¼ petrol and should be returned at the same level. There are no refunds on extra fuel.
Yes, for having your car delivered:
From 21:00 until 00:00 there will be an extra charge of 25.00€.
From 00:00 until 07:00 there will be a charge of 40.00 €.
From 07:00 until 09:00 there will be a charge of 25.00€.
The late night delivery fee is payable on arrival.
Yes you can. No credit card is required for the rental procedure. However, should you prefer to pay by credit card we accept all major credit card types with the exception of AMERICAN EXPRESS.
There is no amount blocked on your credit card. You only pay the rental fee.
Collision damage waiver (CDW) is the basic damage coverage available while renting a Eurodollar rental vehicle. The renter is covered in case of damage (i.e. scratches, dents) to the bodywork of the rental vehicle, the doors, the bonnet, the back. ZERO EXCESS IS APPLIED. CDW does not apply when the renter violates the terms and conditions of the rental agreement.
Theft protection (which is included in our insurance package), covers the renter in case the car is stolen during the rental period. TP does not cover any stolen belongings of the renter.
In case of a flat tire during the rental, the replacement of a flat tire with a spare is clearly a responsibility of the renter. If the tire is punctured from neglectful driving or by driving on off track roads or non-asphaltic roads the renter will be charged with the expense of the replacement and repair of the tire.
The Rental Agreement (or RA) is the rental contract document between Eurodollar and a client, confirming the liabilities and responsibilities of all parties for the contracted period.
We accept credit cards (VISA, MASTERCARD) and cash. We do not accept AMERICAN EXPRESS cards.
Age requirement vary depending on the type of the car.
From A GROUP - D2 GROUP from 21 years old
From D GROUP – V1 GROUP from 23 years old
The maximum acceptable age of the driver is 70 years old.
NO. Vehicles are guaranteed by vehicle group and not model. We undertake to provide an alternative model in the same group with the same specification or higher if the model selected is not available.
Eurodollar will provide a vehicle in the next available group with no extra charge.
In the event of a delayed flight our representative will wait for you with no extra charge. The flight number must be provided while reserving the rental car.
All you need to do is send an email to [email protected] and your details will be altered.
Eurodollar can deliver your car at any hotel of Crete providing you have informed before booking the car and accepted the extra charge for the delivery.
If you wish to keep the vehicle longer than the contracted period, our representative should be informed at least 48 hours in advance.
The pick-up procedure will be described in the confirmation email, which is sent to you after booking the car. However, should you have any queries please contact us on: 00302810281338.
All the instructions will be given to the renter while collecting the car.
Eurodollar provides a 24 hour breakdown service inclusive in all bookings. Therefore, you should contact us at 00302810281338 and state your location.
Immediately contact our 24 hour line 00302810281338 we will talk you through any further action.
No. The rental price is final with no extra or hidden charges.
The fine will be sent to your home address stated on the rental agreement by the issuing authority. You are responsible for paying the fine in total.
Yes. We can issue an invoice upon request. Please note that it can only be issued after returning the rental vehicle. You must request the invoice when booking the car and send us all the details via email at [email protected].
In order to rent a car for less than 3 days please make sure to contact us so we can check availability and provide you with a quote.
Yes. Please make sure to return the car at the date, time and location stated on the rental agreement. Should you delay to return the car there might be an extra charge applicable. In all cases we must be informed in advance.
The insurance does not cover the underbody of the car, the glasses and the tires.
Each rental agreement allows up to 3 drivers. All drivers must present a valid driving license owned for at least 12 months along with their passport or identity card. Note that there is a charge of 3EUR per day per driver.
No. Driving outside of the island of Crete is forbidden.
Follow this link for a detailed presentation of our guidelines and rules when renting a car with Eurodollar.